Hello! My name is Lanni and I work in the office at Olsen Auto Body & Collision in beautiful Bellingham, WA. In my eight years here at Olsen's, I've seen a lot of wrecked cars with very upset owners. I've also seen a lot of nicely repaired cars, washed and ready for delivery to very happy customers.
We repair auto body damage on cars and trucks everyday. You might think this could get boring, but it can't possibly. No two repairs are ever EXACTLY the same. Each accident, repair and customer is unique. That's why there can't be a fast food approach to collision repair, insurance claims and customer service. Each person, car and accident is their own.
Customers arrive in our office often very confused, they've just had an accident. No matter if it's your fault or another driver's, an accident and a damaged vehicle is very frustrating and overwhelming experience. It's not something you planned for, and odds are it's not something you have ample time to handle in your busy lives.
My goal in starting this blog is to have a resource for our customers to go to when they have questions. But don't expect any short answers! As I've said before, every claim, repair and accident is different, so there are a TON of scenarios we can go through, and we will!
Thank you for reading, and hopefully you won't need us... but if you do, we're here for you!
Olsen Auto Body & Collision
1919 Humboldt Street
Bellingham, WA 98225
(360)733-0463
info@olsenautobody.com
www.olsenautobody.com
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