Starting a Claim with Your Insurance

This post contains tips on how to file a claim with your own insurance company. If you are unsure if you should be claiming this accident on your policy versus the policy of the other car involved in the accident, check out our last post: My Insurance or Yours?

 

The first step to starting an insurance claim on your policy is to make a call to your insurance company’s auto claims center. If at all possible, make the call when you are calm and have some time to spare. Depending on the circumstances, this process may take a while. 

Before calling, have the following ready:

1. Pen and paper
2. Policy Number
3. Vehicle information (for all party’s, if more than one vehicle is involved)
4. Date of accident
5. Location of accident
6. Details of accident

The person on the phone will walk you through the process and ask you the necessary questions. Make sure to take down the following information:

1. Name of person you’re speaking with
2. Phone number of the person you’re speaking with
3. Claim Number (this will be different than your policy number)
4. Best person to contact with questions regarding the claim and there phone number

Your insurance company may suggest a repair shop in your area.

Remember in the state of Washington, as the owner of the vehicle, it is always your choice what shop you select to repair your vehicle. Freedom to choose! 

Choose Olsen Auto Body & Collision and just let your insurance company know.

Olsen Auto Body works with ALL insurance companies. 

After starting your claim, call Olsen Auto Body with your claim information. We can handle it from there! Let us help with some of the leg work and make this easier on you.

We can verify your deductible, check on your rental coverage and limits, set up a rental vehicle, arrange for your vehicle to be towed in and forward all information on to your insurance company for pre-approval.